A Rate Index for
Augmentative and Alternative CommunicationKatya Hill, Ph.D.
Edinboro University of PennsylvaniaBarry Romich, P.E.
Prentke Romich Company
Abstract.
Individuals with severe speech disability can benefit from the use of augmentative and alternative communication (AAC) speech output assistive technology. The recent development of tools and methods for measuring AAC performance through the collection and analysis of language samples has advanced the clinical practice of this field. The definition of a new summary measure for characterizing performance of AAC systems in use is presented. The summary measure, here named rate index, is the average communication rate (in words per minute) divided by the selection rate (in bits per second) for the language sample. Thus the unit of measure for rate index is words per bit. Rate index provides for the comparison of communication rates adjusted for differences in selection rates. Rate index comparisons can be made between individuals using similar or different systems or for one individual under different conditions. The clinical value of rate index is the identification of opportunity for improved communication performance. Demonstrated rate index data also can serve as evidence to be used in the selection of AAC systems. The language sample data reported in this paper were collected using automated language activity monitoring (LAM).
Keywords: communication disorder, augmentative communication, AAC, automated performance measurement, communication rate.
1. Introduction and the Goal of AAC
An estimated ten to twenty million individuals worldwide experience a speech communication disorder so severe that they cannot express themselves effectively to others. This number is the extension of commonly referenced demographics (Beukelman & Ansel, 1995). Causes can range from congenital conditions such as cerebral palsy to acquired conditions such as amyotrophic lateral sclerosis (ALS), or motor neuron disease (MND), stroke, and injury. For this population some form of augmentative and alternative communication (AAC) intervention would be indicated. AAC solutions range from unaided systems such as sign language to aided systems such as speech output assistive technology. Figure 1 shows a speech output AAC system.
Communication has a significant impact on personal achievement. Therefore, the goal of AAC must be the most effective communication possible for the individual. This goal must be honored in the processes of selecting and implementing an AAC system. However, clinical decisions frequently are made without much assistance from a research base (Beukelman & Miranda, 1998) and without quantitative data on the communication performance of the individual being served.
Automated performance monitoring is a relatively new concept in AAC service delivery. Language sample logfiles collected with these modern tools and methods now are being analyzed to report quantitative summary measures of performance. This data is being used to guide therapy and to measure outcomes.
Figure 1. Speech output AAC system.
2. AAC Assistive Technology
AAC assistive technology is comprised of three essential elements: a means of selection, a language representation method, and outputs (Romich, Vanderheiden & Hill, 2000; Lloyd, Fuller & Arvidson, 1997). The means of selection is a function of the physical ability of the individual who will be using the system. Direct selection refers to those methods that are pointing in nature. The most common of these would be the standard keyboard or touch screen. An alternative might be head pointing systems in which head position determines the position of an indicator on a screen or in an array. Also, a two dimensional proportional control, such as a joystick or mouse, could be used to make selections.
A generally slower method, but one that is less demanding in terms of physical ability, is scanning (Koester & Levine, 1994a). In row-column scanning a single switch can be used to control a scanning process in which rows of selections and then individual items are presented to the user in sequence. Activation of the control switch changes the scanning sequence or makes the selection.
Finally, coding methods such as Morse Code can be used to make choices. Coding methods can be implemented in ways that do not require either visual or auditory observation of feedback from the system. Therefore, they can become automatic and efficient.
The language representation method is the interface between the means of selection and the generated communication. Language representation methods commonly used in AAC systems are single meaning pictures (including graphic symbols), alphabet-based methods, and semantic compaction (Hill, 2000; Romich, Vanderheiden & Hill, 2000). These methods provide access to the words in the vocabulary of the individual. Core vocabulary words are those few hundred words that constitute the vast majority (85-95%) of what is said. Extended vocabulary words are the remaining words, generally numbering in the thousands, that make up the remaining 5-15% of communication.
With single meaning pictures, as the name implies, a picture represents a single word. While a simple concept, it requires a number of pictures equal to the number of words in the vocabulary. A normally developing three-year old has a vocabulary of about 1000 words (Owens, 1996). A set of 1000 pictures becomes very difficult to access in a way that allows fluent communication to occur. For example, this relatively small vocabulary would require twenty screens of fifty pictures each. For just 250 words, five screens would be needed.
Alphabet-based methods include spelling, word prediction, and letter coding. Spelling is attractive from the perspective of the size of the symbol set. In many languages, 25-30 letters (depending on the language) and a space allow anything to be spelled. The adverse side of spelling is in the number of selections that must be made to convey meaning. This may be slow, resulting in a low communication rate. One effort to expedite the process was the development of word prediction systems in which a computer would guess the word that was being spelled. While this technique reduced the keystrokes, communication rate was not enhanced (Koester & Levine, 1994b). Letter codes, or abbreviations, can be used with some success. However, conflicts arise with even a small vocabulary. Figure 2 shows the display of an AAC system configured for spelling.
Semantic compaction uses short sequences of symbols from a small symbol set to define words and commonly used phrases (Baker, 1986). These multi-meaning icons fit on a single selection area, so that multiple pages are not necessary. As with other methods, training is needed for proficient use of semantic compaction. However, performance in access to core vocabulary has been demonstrated as superior to that of other methods (Burger, 1997; Hill, 2001). One reason for this is that the static (non-changing) user interface of the semantic compaction method encourages the selection process to become automatic. Unlike word prediction, the semantic compaction keystroke reduction relative to spelling results in enhanced communication rate. The adverse side of this method is that only those words previously stored in the system can be selected and spoken. Figure 3 shows the display of an AAC system configured for semantic compaction.
For many people who rely on AAC, two or three of the language representation methods are used. For example, core vocabulary may be accessed using semantic compaction or whole words, and extended vocabulary may be accessed using either alphabet-based methods or single meaning pictures, depending on literacy skills.
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Figure 2. AAC system configured for spelling.
Figure 3. AAC system configured for semantic compaction.
The primary output of an AAC system is speech. Synthetic speech is possible using a text-based language system. Digitized speech systems offer recorded speech. Some AAC systems offer both. Secondary outputs of AAC systems include displays, printers, serial ports, and infrared (IR) ports.
These elements (a means of selection, a language representation method, and outputs) influence communication performance. They are variables frequently manipulated by the clinician to improve communicative competence.
3. AAC Service Delivery
The provision of services to individuals who rely on AAC generally yields the best results when a team effort is employed. Usually it is the speech-language pathologist (SLP) who leads the team, since communication is the domain of this profession. Others that may participate would include a parent or other family member, the occupational therapist (OT), the physical therapist (PT), and sometimes the rehabilitation engineer or technologist. When the individual is a young child, which is generally the case in societies in which such services are part of the education process, the school teacher would be included.
In the United States, the professional organization of SLPs is the American Speech-Language-Hearing Association (ASHA). The ASHA Scope of Practice (ASHA, 2001), the recently revised defining document of the profession of speech-language pathology in the United States, articulates the expectation that services are to be provided "in accordance with the principles of evidence-based practice," including the collection of data and the measurement of outcomes. The timing of this new provision closely follows the development of tools and methods for clinical use in AAC service delivery.
4. Measuring Communication Performance
A language activity monitor (LAM) function for use with AAC assistive technology was first developed under a grant from the United States National Institute for Deafness and Other Communication Disorders of the National Institutes of Health (NIH) (Romich & Hill, 2000). The LAM function records the time and content of language events generated using an AAC system (Hill & Romich, 1999). The recording format is indicated in Figure 4.
16:26:05 "It's "
16:26:08 "faster "
16:26:14 "than "
16:26:41 "sp"
16:26:42 "e"
16:26:45 "l"
16:26:45 "l"
16:26:46 "i"
16:26:47 "n"
16:26:48 "g"
16:26:49 " "
16:26:58 "everything "
16:27:02 "out "
16:27:05 "which "
16:27:08 "is "
16:27:11 "what "
16:27:14 "I "
16:27:19 "used "
16:27:22 "to do "Figure 4. Logged utterance from a language sample collected during an interview using the language activity monitor (LAM)
LAM data can be collected during a controlled protocol or in the natural environment. Analysis of language samples can result in summary measures of communication performance (Hill & Romich, 2001). Most analysis is done on the basis of utterances, so a first step in the analysis process is utterance segmentation. Only communication generated through spontaneous use of individual words and commonly used phrases is analyzed for most summary measures. Summary measures identified to date that appear to be of clinical value include the following:
- Number of Utterances
- Completed Utterances (%)
- Spontaneous Utterances (%) (Those utterances generated using letter,words and phrases rather than prestored.)
- Mean Length of Utterance in Words (MLUw)
- Mean Length of Utterance in Morphemes (MLUm)
- Total Number of Words
- Number of Different Word Roots
- Average Communication Rate (words / min.)
- Peak Communication Rate (words / min.)
- Communication Rate by Language Representation Method (words / min.)
- Selection Rate (bits / sec.)
- Language Representation Method Usage (%)
- Word Selection Errors per Word Selected (%)
- Spelling Errors per Word Spelled (%)
A sample AAC Performance Report is shown in Figure 5.AAC Performance Report
Subject Number: 1 LAM data file: 1.010312.1
DOB: 2 May 1977 (Age: 23) Date of Report: 15 March 2001
Language Representation Methods: (check all available) Location: Wooster, OH
X Sem; X Spe; X Wpr; X Smp; Ows *
Selection Technique: Keyboard
AAC System: Unity (12 mo.) on Pathfinder (5 mo.)
Language Sample Context: Please check
__ Natural Environment
__ Conversation (# Partners ___)
__ Other:
X Interview (Briefly describe) - Conducted remotely via AOL Instant Messenger
__ Narrative
__ Picture Description
Examiner: B. Romich
Transcriber: B. Romich
Sample time: 57 minutes
Summary Measures
Subject
Examiner
A. Total utterances
27
35
B. Complete utterances (%)
100
C. Spontaneous utterances (%)
100
D. Mean Length of Utterance in Words (MLU-w)
16.48
9.43
E. Mean Length of Utterance in Morphemes (MLU-m)
18.30
10.49
F. Total Number of Words
446
330
G. Different Word Roots
178
166
H. Average Communication Rate (Words / Min.)
13.38
I. Peak Communication Rate (Words / Min.)
30.00
J. Communication Rate by Language Representation Method (Words / Min.)
K. Selection Rate (bits / second)
5.25
L. Rate Index V(words/bit)
.042
M. Language Representation Method (LRM) usage for spontaneous utterances (%)
N. Word Selection Errors per Word Selected (%)
3.1
O. Spelling Errors per Word Spelled (%)
0
* SMP = Single Meaning Pictures; Sem = Semantic compaction;
Wpr = Word Prediction; Spe = Spelling; Ows = Orthographic Word Selection
Appended reports:
X 1. Raw LAM data
__2. Edited utterances
__3. Coded utterances
X 4. Word list in alphabetical order
X 5. Word list in frequency order
__6. Word list by LRM
__7. Word list comparison to reference lists
X 8. Transcript
5. Communication Rate
Communication is measured in words per minute. Communication rate is calculated for each utterance, using the first event in the utterance as the start time and the last event as the end time (Romich & Hill, 2000). Standard summary measures include both average and peak communication rates. The average communication rate is the average for all utterances in the language sample, weighted according to the number of words in each utterance. The peak rate is the highest rate for an utterance longer than the mean length of all utterances in the sample. The length consideration results in a reasonable expectation of sustainability. For people who rely on AAC, communication rate is usually much slower than normal speech. This in turn becomes a limiting factor relative to personal achievement. The elements of communication rate include selection rate, language representation method(s), and errors (ability to use the system). Therefore, it is important to measure each of these items.
Selection rate refers to the speed of the human-machine interface. This is measured in bits per second (Romich, Hill & Spaeth, 2000). For example, if a person were able to make one choice per second from a keyboard with 128 keys, the selection rate would be 7 bits per second. Various factors can influence the selection rate. For many people who rely on AAC assistive technology, physical disability severely limits selection rate. Optimizing selection rate is the realm of the OT, PT, and sometimes the rehabilitation engineer. Seating
and positioning can be critical for some individuals. For people who can use direct selection, the size and spacing of the elements in the selection array will affect selection rate. Fitts’ Law (Fitts & Peterson, 1964) offers some prediction of selection rate.
MT = a + b log2(A/W/2)
MT is movement time. A is the distance to and W is the width of the element being selected. Fitt’s Law is not used clinically, presumably because use of methods of this nature traditionally is not taught in SLP university programs. A method of extracting selection rate from language samples that contain spelled words has been defined (Romich, Hill & Spaeth, 2001).
Language representation methods offer different performance relative to communication rate. Recent analysis of data collected in a controlled study indicates that communication rate for words selected using semantic compaction can be four times that of words selected using spelling (Hill, Romich & Holko, 2001). This is over twice the ratio previously predicted (Gardner-Bonneau & Schwartz, 1989). For each individual, knowing the communication rates as a function of language representation methods allows the AAC professional to choose the fastest method for the most frequently used words, the core vocabulary. Of course, sufficient training and experience with the different methods is necessary to assure valid consideration of this issue.
Errors and their correction can slow the communication rate. Various types of errors can occur. Those that relate to language are the selection errors per word selected and, for those who spell, spelling errors per word spelled. These both are reported as percentages.
6. The Rate Index
The measurement of communication rate allows the comparison of communication rates. Rates can be compared for the same individual under different circumstances. For example, measuring rate periodically can indicate response to therapy or the effect of a progressive disorder. Such indications can provide input into the development of a therapy plan. Some goals, such as those included in the Individualized Education Plan (IEP) required for every student with a disability in the United States, can be based on measurable items such as communication rate.
Communication rate for a given individual also can be compared to that of other individuals who are otherwise similar in profile. It is at this point that a problem arises. Different individuals have different selection rates. Also, different AAC systems have different numbers of "keys" from which selections may be made. Selection rate influences communication rate. Therefore, compensation for selection rate differences is necessary for the comparison of communication rates to be clinically useful.
The solution to this problem is the use of what is being defined as the rate index. The rate index (RI) is the average communication rate (CR) in words per minutes divided by the selection rate (SR) in bits per second divided by 60 (seconds per minute).
RI = (CR / SR) / 60
Thus the unit of measure for the rate index is words per bit. Using the AAC Performance Report in Figure 2 as an example, we see that the average communication rate is 13.38 words per minute, and the selection rate is 5.25 bits per second. The rate index for that sample is 0.042 words per bit.
7. Clinical Application
The rate index offers a valid means of comparison of performance among individuals with different selection rates. If the rate index exhibited by one individual is significantly below that of another individual of similar profile using the same AAC system, even though their selection rates may be quite different, this would indicate that the slower of the two has an opportunity for improvement that is independent of selection rate. This improvement opportunity may take the form of error reduction, a change in the language representation method(s) being used, or perhaps other factors not being measured.
The rate index can be the basis of characterizing the demonstrated performance of particular configurations of AAC systems. A language sample library (Hill, Dollaghan & Nyberg, 2000) is being established by the AAC Institute1, a not-for-profit organization dedicated to the most effective communication for people who rely on AAC. One element in the analysis that accompanies each language sample is the rate index. The library includes a function that searches for the highest rate index based on a defined system configuration. Demonstrated performance data on AAC systems can be helpful to AAC professionals in facilitating the provision of services "in accordance with the principles of evidence-based practice."
The rate index can be used to facilitate subject selection for research. One reason that subjects without disabilities have been used frequently in research studies is that consistency in communicative performance across experimental conditions is required in order to control for potentially interfering variables (Bedrosian, 1995). The use of a rate index would be attractive to researchers, because it adjusts for the heterogeneous nature of physical access to AAC systems by individuals with various disabilities. By using the rate index, there is no confounding of variables associated with access issues.
The rate index is the latest in a series of summary measure definitions that are bringing scientific method to the AAC outcomes measurement and service delivery process. The ultimate goal of this work is the enhanced communication performance, and related personal achievement, of people who rely on AAC assistive technology.
Acknowledgement
Early work on the development of automated AAC performance tools and methods was supported by a grant from the National Institute for Deafness and Other Communication Disorders of the United States National Institutes of Health (NIH Grant No. 1 R43 DC 4246-01).
Contacts
Katya Hill, Ph.D., CCC-SLP
Assistant Professor
Dept. of Speech and Comm. Studies
Edinboro University of Pennsylvania
Edinboro, PA 16444-0001
Tel: 814-732-2985
Fax: 814-732-1580
Email: khill@edinboro.eduBarry Romich, P.E.
Chairman and CEO
Prentke Romich Company
1022 Heyl Road
Wooster, OH 44691-9786
Tel: 330-262-1984 ext. 211
Fax: 330-263-4829
Email: bromich@aol.com
Notes
1 AAC Institute is a not-for-profit charitable organization dedicated to the most effective communication for people who rely on AAC. http://www.aacinstitute.org
2 Prentke Romich Company manufactures AAC systems that support the proprietary semantic compaction language representation method.
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Kluwer Academic Publishers publishes the International Journal of Speech Technology